Agile Assur. Group, Ltd. v. Palmer, — So. 3d —-, 2014 WL 2151971 (Fla. 2d DCA 2014).
Contracts must be read in their entirety, and doing so can require the word “may” be  interpreted as mandatory instead of permissive. A contract clause may require the contract not be interpreted against its drafter, and such provision is given effect.

 This  is the first case in Florida to require that ambiguities in a contract be interpreted neutrally (meaning not against the drafter of the contract) even if the drafter created the ambiguous contract. This is bad news for the Defendant.