The Telephone Consumer Protection Act (TCPA) protects consumers from receiving nuisance calls from creditors and marketers on home phones and cell phones since 1991.  TCPA restricts robo-calls made to all cell phones, whether they are for business or personal use.

How do Creditors and Marketers Violate the TCPA:

• When they use automatic dialing systems, a computer program that auto-dials hundreds of programmed numbers. Receiving four or more calls in a day from a specific creditor typically means an auto-dialer is in use.
• When they use artificially generated communications or pre-recorded voice messages that direct the recipient to hold for an available operator.
• When they send unsolicited SMS text messages that cause the recipient to incur phone charges.
• When they fax junk-faxes that interrupt the receipt of business faxes, tie up phone lines, and waste paper.

When they do not maintain and support a required DO NOT CALL list. Consumers have the right to ask to be placed on it and the requests are honored for five years.   https://www.donotcall.gov/

 

Carol A. Lawson, Esq., 28870 U.S. Hwy 19 #300, Hodusa Towers, Clearwater, FL 33761

Phone: (727) 410-2705;   email: [email protected]

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