Telephone Consumer Protection Act (TCPA) – The Law Office of Carol A. Lawson

Telephone Consumer Protection Act (TCPA)

The Telephone Consumer Protection Act (TCPA) protects consumers from receiving nuisance calls from creditors and marketers on home phones and cell phones since 1991.  TCPA restricts robo-calls made to all cell phones, whether they are for business or personal use.

How do Creditors and Marketers Violate the TCPA:

  • When they use automatic dialing systems, a computer program that auto-dials hundreds of programmed numbers. Receiving four or more calls in a day from a specific creditor typically means an auto-dialer is in use.
  • When they use artificially generated communications or pre-recorded voice messages that direct the recipient to hold for an available operator.
  • When they send unsolicited SMS text messages that cause the recipient to incur phone charges.
  • When they fax junk-faxes that interrupt the receipt of business faxes, tie up phone lines, and waste paper.

When they do not maintain and support a required DO NOT CALL list. Consumers have the right to ask to be placed on it and the requests are honored for five years.   https://www.donotcall.gov/

 

Carol A. Lawson, Esq., 28870 U.S. Hwy19 #300, Hodusa Towers, Clearwater, FL 33761, Phone: (727) 410-2705 email: calh@gate.net